Broadband pricing

Monthly Exc VAT. See VAT Inc.

Up to:	8Mb/s	8Mb/s	24Mb/s*
Tariff	Std	Prem	ADSL2+
A	£16.16	£26.38	£15.28
C	£22.97	£33.19	£22.94
D	£29.78	£40.00	£28.04
E	£39.99	£50.21	£33.15

Setup £51.06 Full tariff list The package Max *ADSL2+ trial Extra charges

Monthly Inc VAT. See VAT Exc.

Up to:	8Mb/s	8Mb/s	24Mb/s*
Tariff	Std	Prem	ADSL2+
A	£18.99	£31.00	£17.95
C	£26.99	£39.00	£26.95
D	£34.99	£47.00	£32.95
E	£46.99	£59.00	£38.95

Setup £59.99 Full tariff list The package Max *ADSL2+ trial Extra charges

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Moving from the old A or B mail servers to the new mail servers (C...)

We have been asking people to move to the new mail servers for some time, but people have been asking for more details. Hence this page is a summary of the changes and differences between the old and new mail servers.

Wildcard mailbox

One of the features of the old mail servers is that you could log in as a domain rather than as a specific mailbox thus collecting email for any name in that domain in one go. This was normally used as a wildcard mailbox. This also allows many different users to log in using the domain level password without creating specific mailboxs.

Some people used this to allow many mailboxes with only one common password. Some people used this simply to have a catch-all mailbox that gets all email for a whole domain. A catch-all mailbox is a real spam-magnet and not recommended.

• Each mailbox user now needs a mailbox set up with their own password. You can no longer use the domain level password to log in as any user you wish.
• We do not recommend using a catch-all mailbox, but listing specific aliases to rewrite to your one mailbox.
• If you want a catch-all then you need to create a specific mailbox and add a filter to rewrite all email addresses to that mailbox. When you log in you login as that specific mailbox.

Challenge/response

The old mail system allowed for controls for checking some emails (checking source addresses), and even performing a challenge/response. The new mail server checks all sender addresses anyway. Using challenge/response is frowned apon by the internet community and so not supported in the new mail server, but spam checking should remove the need for such systems.

• All sender addresses are now checked as a matter of course.
• You can no longer perform a challenge/response system.

Black listing

The old email system allowed some black/white listing of senders. The spam checking makes this generally unnecessary.

• Black/whitelists are now only available as a limited set of addresses in the advances spam control settings.

Aliases

The new system allows a much simpler list of email addresses, rather than the add-recipient and send-to setting used in the old system. The order no longer matters - you just put all of the new target addresses. You can have multiple addresses to one mailbox, or have multiple destinations for one address as you wish.

• The new aliases system is simpler to use, and basic filters are copied from your old configuration when you move.

Rejecting email

There is no longer a specific reject option and message.

• You can now reject email by sending to any address @invalid. There is no customisation of the message. This is set up for all reject settings in your old setup when moving to the new mail server.

Server names

Possibly the only change on your machines is that we are now using mail as the mail server name within your domain rather than pop3. This means you should edit your client to use mail not pop3 as the server name - however you can leave pop3 in your DNS settings for the domain if you wish and generally not have to change client machines at all if they logged in as a specific mailbox.

• It is possible to move to the new mail with no change of client settings in most cases.

SMTP?POP3

One of the nice, but rarely used, features of the old mail system was that you could have email arrive and be stored for pop3 collection, but also be sent on to the primary MX by SMTP. I.e. it could act as an SMTP relay as well as a POP3 mail box interchangably. This is no longer offered, but we do offer the server tertiary-mx.co.uk as a mail relay to your mail server if you need one.

• The new mail servers are for terminating email, and storing it for collection by POP3 and IMAP. They do not act as a relay for mail to a higher priority MX, though they can be used for mail rewriting to another server.

Try it out

If you are really unsure about using the new mail servers, ask support to set a sub domain to the new server first. This then allows you to try out the new features and control pages without affecting your normal email.