You can contact us in many ways. The simplest is using a web based form to send an email to us (click on the email address below) or just emailing us. You can also contact us by phone, or irc, twitter, SMS, or via usenet news. Email uses a ticketing system so you get a response email automatically and the conversation is logged. Please ensure you include the reference in the subject when replying to ensure we can track your enquiry.
We endorse digital security and are happy to receive PGP encrypted emails. We also sign electronic documents that we email using PGP. Please see our PGP keys for more details.
|Sales||033 33 400 222||01344 400222|
|Accounts||033 33 400 666||01344 400666|
|Support||033 33 400 999||01344 400999|
Twitter, Facebook and RSS Feeds
If you have comments on the web pages or suggestions for improvements or new knowledge base pages, please email firstname.lastname@example.org
If you need to contact us out of office hours we suggest email or irc as staff monitor email and irc on an informal basis evenings and weekends. Note that we record calls.
Ideas and Suggestions
We welcome feedback and suggestions from our customers. We have a separate website where you can suggest ideas regarding our products and services. You can also comment on other ideas that are there. For more information please visit our Ideas site.