aa.net.uk Broadband - Broadband you can work with

Broadband

Keep it simple, with Home::1 from AAISP

In addition to our units based pricing, we now have our new Home::1 tariff specifically aimed at home users. It starts with ADSL and 50GB/month download for £25 but has simple add-ons for higher usage levels and faster speeds, like FTTC for just £10 more..

Home::1 is an anytime tariff, but has the same high quality that makes it ideal for any family, whether you are in to games or just FaceBook and iPlayer. Like all of our services Home::1 includes IPv6 as standard.

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Multiple line high availability broadband for your business with Office::1

Our new business package - all you need to get connected.
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Or build your own tariff with units based pricing...

Broadband services from Andrews & Arnold Ltd are aimed at the technical and professional customer. We cater for home users right up to large corporate users. Most of our customers are reasonably technical or purchase via an IT consultant/dealer. We also provide services to communications providers and other internet service providers. The services we offer are not the fast food of broadband - IPv6 is standard but we have a range of specialist options including blocks of legacy IP addresses at no extra cost, reverse DNS delegation, bonded lines with fast fallback, and much more. We also pride ourselves in having technically competent support staff based in our UK offices.

Prices

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We'll fix your line even if you are with another ISP!

If you are migrating your service to us, even though you know you have a problem with your line, we'll take on the fault. We'll tackle the problem and get it fixed within one month. If we don't then you can migrate away and owe us nothing for your migration to us and your service charges for that month. Details.

AAISP unfiltered

We do not have, in our network, any equipment installed to filter access to any part of the public Internet for our customers as a whole. We will give 12 months notice if we ever add any such filtering. Details

This claim relates to the passing or normal unicast IPv4 and IPv6 packets to and from the public Internet based on the appropriate standards and RFCs. This means packets can be dropped because a link is full or there is a technical fault or because they are malformed in some way. Only packets actually addressed to your IP addresses will get to you, and similarly only packets from you that are from your IP addresses will get to the Internet. We don't control the rest of the Internet and so cannot bypass corporate or national firewalls or filtering outside of our network. However, we aim to deal with peers and carriers that have similarly open policies where possible.

An unfiltered service does not give you any right to do anything wrong or illegal, and we can, of course suspend your service for breach of our AUP or non payment. You can run your own firewall or restrictions on your own network or ask us to set up such firewalls for you.

We do this because censorship is a bad idea. Even a small amount of censorship for a good cause is the thin end of the wedge and ultimately leads to restriction of free speech.

Upgrade to IPv6 - New router, configured and ready, including postage.Upgrade your existing AAISP service (DSL or FTTC) to include IPv6 with a new Technicolor TG582n WiFi router, pre-configured for your line. IPv6 allocation, configuration and postage included.

£40†

High availability business service

We can provide a high availability broadband solution by using a line over BTs infrastructure and a line over BE infrastructure. more.

FREE UK Domain with broadband

We include a free UK domain, along with DNS, webspace and light usage email, with the units based broadband tariffs. Details and terms.

FREE Router

We offer a free IPv6/wifi router with all new installs as part of the service. Terms

As fast as we can

Broadband and fibre internet access is available using a number of different technologies depending on where you are and your budget. We offer services using ADSL2+ where available and ADSL1 in the rest of the country, though a few places are too remote. We can offer FTTC in an increasing number of places, and new FTTP (Fibre to the Premises) where available (very new service). The speed your can achieve will depend on the technology and line length and quality. Use the availability checker to obtain a speed estimate and check your options. We are committed to offering quality and speed of service more.

Tariff choice

Our standard broadband services have a usage based tariff. (There are special tariffs like Home::1 which are different). You choose how many units per month in advance and can change from month to month if you wish. Using too little or too much is carried over to the next month within limits and using way too much means excess usage charges. The amount of usage you get for each unit depends on the time of day and what type of line you have. Only download counts, not upload. A unit is at least one gigabyte (GB) of peak download. Your usage does not have to be whole units at certain times, you can use some of a unit during the day and some in the evening, etc. Daytime usage is 9am to 6pm Monday to Friday (except holidays) and uses units the fastest. How it works Changing tariff

Quality service for business and for fun

The quality of our service is paramount and we work to ensure that our links to BT are not over-contended and can run with low latency. This is important for business customers, but home users appreciate it too, especially low latency for game players. If you like to play, some of our customers and staff are on Thunderhorn in WoW and we have an Alliance and Horde guild.

Read some independent customer reviews

From as little as £1^†.

For our ADSL services using BT back-haul there is no minimum term, just 30 days notice, and the normal install price is £50^†. If you are migrating from an existing provider (non LLU) to one of our BT back-haul ADSL services then the price is only £1^†.

Direct Debit, or not...

We accept payment by Direct Debit or internet banking (BACS or fast payments). There is no difference in price. Customers paying less than £20 a month have to pay by Direct Debit. All other tariffs can be paid by Direct Debit, internet banking or even cheque. We even let you pick a preferred day in the month for your DD payment.